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Privacy policy


ABOUT OUR PRIVACY POLICY

Tadblu B.V.B.A. cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully deal with the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Tadblu B.V.B.A.. The effective date for the validity of these conditions is 07/06/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, where this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us.

If you have any questions about our Privacy policy please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

ABOUT THE DATA PROCESSING

Below you can read how we process your data, where we store it, what security techniques we use and for whom the data are transparent.

Webshop Software
WooCommerce

Our webshop was developed with software from WooCommerce, we opted for our webhosting for AndersOne.com. Personal data that you make available to us for our services is shared with this party. AndersOne.com has access to your data to provide us with (technical) support, they will never use your data for any other purpose. AndersOne.com is obliged, on the basis of the agreement we have concluded with them, to take appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. Back-ups are regularly made to prevent data loss.

WooCommerce

Our webshop is developed with software from WooCommerce, we host our webshop on a server under our own management. We have taken appropriate technical and organisational measures to prevent misuse, loss and corruption of data as far as possible. In any case, these security measures consist of the application of SSL encryption and a strong password policy. Back-ups are regularly made to prevent data loss.

Webhosting
One.com

We take out webhosting and email services from One.com. one.com processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. One.com has taken appropriate technical and organisational measures to prevent the loss and unauthorized use of your personal data. One.com is obliged to maintain confidentiality under the agreement.

Email and Mailing Lists
Mailchimp

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for your own purposes. At the bottom of every email sent via our website, you will see the unsubscribe link. You will not receive our newsletter anymore. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that make it transparent or open and read e-mails. MailChimp reserves the right to use your data for the further improvement of the services and to share information with third parties in this context.

One.com

We make use of the services of One.com for our regular business email traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. One.com does not have access to our mailbox and we treat all our email traffic confidentially.

Payment Processors
Mollie

To handle a (part of) the payments in our webshop we use Mollie’s platform. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the components of Mollie’s services for which they enable third parties. Mollie does not retain your data for longer than is permitted under the statutory deadlines.

Reviews
WordPress

We collect reviews through the WordPress platform. If you leave a review via WordPress you are obliged to provide your name, place of residence and e-mail address. WordPress shares this information with us so that we can link the review to your order. WordPress also publishes your name and residence on its own website. In some cases, WordPress may contact you to provide an explanation of your review. In case We invite you to leave a review we will share your name and email address with WordPress. They only use this data for the purpose of inviting you to leave a review. WordPress has taken appropriate technical and organisational measures to monitor your personal data. WordPress reserves the right to enable third parties for the provision of the service, we have given permission to WordPress for this purpose. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the services for which WordPress enables third parties.

Shipping and Logistics
PostNL

If you place an order with us it is our job to have your parcel delivered to you. We use the services of PostNL to carry out the deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL enables subcontractors, PostNL will also make your data available to these parties.

DHL

If you place an order with us it is our job to have your parcel delivered to you. We use the services of DHL to carry out the deliveries. It is necessary for us to share your name, address and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

GLS

If you place an order with us it is our job to have your parcel delivered to you. We use the services of GLS to carry out the deliveries. It is necessary for us to share your name, address and residence details with GLS. GLS uses this information only for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.

Invoicing and accounting

External sales Channels
purpose of the data processing
general purpose of the processing

We use your data exclusively for the benefit of our services. That is to say, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you at a later time, other than at your request, we will ask you for your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser and operating system) are not personal data.

Cooperation in fiscal and criminal investigations

In any case, Tadblu B.V.B.A. may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In Such a case, we are obliged to share your data, but we will oppose it within the possibilities offered by the law.

Retention periods

We retain your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also perceive this as a forgetful request. On the basis of applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period expires.

However, employees will no longer have access to your client profile and documents that we have produced as a result of your assignment.

YOUR RIGHTS

On the basis of the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below what rights are and how you can invoke these rights.

In principle, we send copies and copies of your data only to your already known e-mail address in order to prevent misuse. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to authenticate yourself. We maintain an administration of handled requests, in case of a forgetful request, we administrate anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to complain to the Dutch Data protection Authority at any time if you suspect that we are using your personal data in a wrong way.

We do not process your data in such a way that this right applies.

You always have the right to see the data that we process and that relate to your person or to be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data under our known e-mail address, stating the category under which we have stored this data.

Rectification Right

You always have the right to have the data that we process (be) processed and that relate to your person or be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process (or have) that relate to your person or to be traced. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at our known email address that the data until you lift the restriction are no longer processed.

Right to Transferability

You always have the right to have the data that we process (be) processed and that relate to your person or to be traced to it by another party. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or have been processed by other processors or third parties on behalf of our known email address. In all likelihood, in such a case, we can no longer continue the service because the secure connection of data files can no longer be guaranteed.

Right of objection and other rights

In some cases, you have the right to object to the processing of your personal data by or on behalf of Tadblu B.V.B.A.. If you object we will immediately cease the data processing pending the handling of your objection. If your objection Is well founded, we will make copies and/or copies of data that we process (have) processed to you and thereafter cease processing.

You also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

COOKIES

Google Analytics

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Third party Cookies

In the event that third party software solutions use cookies, this is stated in this privacy statement.

CHANGES IN THE PRIVACY POLICY

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

CONTACT INFORMATION

Tadblu B.V.B.A.
Scheepvaartlaan 38 bus 201
3500 Hasselt Belgium

00 32 485 865 018
info@tadblu.com

Contact person for privacy issues
Cynthia Buschman