Tadblu BV cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully deal with the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
About the data processing
Below you can read how we process your data, where we store it, what security techniques we use and for whom the data are transparent.
Our webshop was developed with software from WordPress, we opted for our webhosting for Combell.com. Personal data that you make available to us for our services is shared with this party. Combell.com has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Combell.com is obliged, on the basis of the agreement we have concluded with them, to take appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. Back-ups are regularly made to prevent data loss.
Our webshop is developed with software from WooCommerce.
We take out webhosting and email services from Combell.com. Combell.com processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Combell.com has taken appropriate technical and organisational measures to prevent the loss and unauthorized use of your personal data. Combell.com is obliged to maintain confidentiality under the agreement.
Email and Mailing Lists
We make use of the services of Combell.com for our regular business email traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. One.com does not have access to our mailbox and we treat all our email traffic confidentially.
To handle a (part of) the payments in our webshop we use Mollie’s platform. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the components of Mollie’s services for which they enable third parties. Mollie does not retain your data for longer than is permitted under the statutory deadlines.
We collect reviews through the WordPress platform. If you leave a review via WordPress you are obliged to provide your name, place of residence and e-mail address. WordPress shares this information with us so that we can link the review to your order. WordPress also publishes your name and residence on its own website. In some cases, WordPress may contact you to provide an explanation of your review. In case We invite you to leave a review we will share your name and email address with WordPress. They only use this data for the purpose of inviting you to leave a review. WordPress has taken appropriate technical and organisational measures to monitor your personal data. WordPress reserves the right to enable third parties for the provision of the service, we have given permission to WordPress for this purpose. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the services for which WordPress enables third parties.
Shipping and Logistics
If you place an order with us it is our job to have your parcel delivered to you. We use the services of FEDEX to carry out the deliveries. It is necessary for us to share your name, address and residence details with FEDEX. FEDEX uses this information only for the purpose of executing the agreement. In the event that FEDEX enables subcontractors, FEDEX will also make your data available to these parties.
If you place an order with us it is our job to have your parcel delivered to you. We use the services of DHL to carry out the deliveries. It is necessary for us to share your name, address and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.
If you place an order with us it is our job to have your parcel delivered to you. We use the services of GLS to carry out the deliveries. It is necessary for us to share your name, address and residence details with GLS. GLS uses this information only for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.
Invoicing and accounting
External sales Channels – purpose of the data processing – general purpose of the processing
We use your data exclusively for the benefit of our services. That is to say, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you at a later time, other than at your request, we will ask you for your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser and operating system) are not personal data.
Cooperation in fiscal and criminal investigations
In any case, Tadblu BV may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In Such a case, we are obliged to share your data, but we will oppose it within the possibilities offered by the law.
We retain your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also perceive this as a forgetful request. On the basis of applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period expires.
However, employees will no longer have access to your client profile and documents that we have produced as a result of your assignment.
On the basis of the applicable Belgian and European legislation, you as the data subject have certain rights with regard to the personal data processed by or on our behalf. We explain below what rights are and how you can invoke these rights.
In principle, we send copies and copies of your data only to your already known e-mail address in order to prevent misuse. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to authenticate yourself. We maintain an administration of handled requests, in case of a forgetful request, we administrate anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to complain to the European Data protection Authority https://edpb.europa.eu/about-edpb/about-edpb/members_en#member-be at any time if you suspect that we are using your personal data in a wrong way.
Right of inspection
You always have the right to see the data that we process and that relate to your person or to be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data under our known e-mail address, stating the category under which we have stored this data.
You always have the right to have the data that we process (be) processed and that relate to your person or be traced to it. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process (or have) that relate to your person or to be traced. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at our known email address that the data until you lift the restriction are no longer processed.
Right to Transferability
You always have the right to have the data that we process (be) processed and that relate to your person or to be traced to it by another party. You can make a request with that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or have been processed by other processors or third parties on behalf of our known email address. In all likelihood, in such a case, we can no longer continue the service because the secure connection of data files can no longer be guaranteed.
Right of objection and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Tadblu B.V.B.A.. If you object we will immediately cease the data processing pending the handling of your objection. If your objection Is well founded, we will make copies and/or copies of data that we process (have) processed to you and thereafter cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not allowed Google to use the obtained analytics information for other Google services.
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3600 Genk, Belgium
00 32 485 865 018
Contact person for privacy related questions/issues